7wg | Privacy Policy and How We Protect Your Data

1. Introduction & Our Commitment

Protecting your privacy is one of our top priorities at 7wg. We believe you should be able to enjoy online gaming with complete peace of mind — especially when it comes to your personal data.

This privacy policy explains what data 7wg collects, why it is used, how long it is kept, and how it is protected. We never sell your data to third parties without your permission.

7wg follows international data protection regulations, including the core principles of GDPR. Our privacy policy is fully transparent and written in plain language so every member in Bangladesh can easily understand it.

2. What Information We Collect

7wg collects two types of data — information you provide directly and data gathered automatically as you use the site.

Data Type	Details	Purpose
Identity Document	Full name, date of birth, national ID number	KYC verification and age confirmation
Contact Information	Mobile number, email address	Account communications and security verification
Financial information	BKash/Nagad/Rocket number, transaction history	Deposit & Withdrawal Processing
Device Information	IP address, browser, and operating system	Security Monitoring & Fraud Prevention
Gaming data	Bet history, wins/losses, session duration	Responsible Gaming Monitoring
Cookie data	Session tokens, preference settings	Improving site usability

Please Note: We only collect data that is necessary to provide our services. We do not ask for information we don't need.

3. How Your Information Is Used

7wg uses your data only for specific, legitimate purposes. The details are outlined below:

Account management: Your data is used to create, verify, and secure your account.
Transaction Processing: Financial information is used to process deposit and withdrawal requests accurately.
KYC verification: Identity document details are used to verify your age and identity.
Customer Support: Our support team uses your information to resolve your issues effectively.
Security Monitoring: Behavioral analysis is conducted to prevent fraud, money laundering, and account hacking.
Responsible Gaming: Signs of excessive gaming are detected and support is provided when needed.
Relevant Promotions: Bonuses and offers are sent based on your preferences — only with your consent.
Legal obligations: Required information is shared to meet regulatory authority requirements.

We never sell your data to advertisers or third parties. If the purpose of using your data changes, you will be informed in advance.

4. Who Your Information Is Shared With

7wg may share your personal data in a limited and controlled manner with the following parties:

Payment Providers: Required information is shared with mobile banking platforms such as bKash, Nagad, and Rocket to verify transactions.
Game provider: Limited data is shared with third-party game platforms to manage Live Casino or slots game sessions.
Security Partners: Fraud detection technology providers only receive the data necessary for risk analysis.
Legal authorities: Data may be disclosed under court orders, government directives, or anti-money laundering regulations.

Rest Assured: 7wg never sells or transfers your data to advertising companies, data brokers, or unrelated third parties.

5. Cookies & Tracking Technologies

7wg uses cookies on its website to improve your experience. Cookies are small text files stored in your browser.

Essential cookies: These are essential for maintaining your login session and ensuring site security. Disabling them may cause the site to function incorrectly.
Functional cookies: Remembers your language preference and balance display settings.
Analytics Cookies: Used to understand which pages get the most traffic — all data is fully anonymized.
Security Cookies: Helps detect suspicious logins from multiple devices.

You can disable non-essential cookies through your browser settings, though some site features may become limited as a result.

6. Data Retention Period

7wg retains your data only for as long as necessary. Retention periods vary depending on the type of information:

Account information: For the duration of active account use and up to 5 years after closure, as required by law.
Financial transaction records: Retained for a minimum of 5 years in accordance with anti-money laundering regulations.
KYC documents: Retained for up to 5 years after account closure to meet regulatory requirements.
Gaming history: Up to 3 years for responsible gaming and dispute resolution purposes.
Cookies and session data: Upon session expiry or a maximum of 30 days.

Once the retention period expires, data is securely deleted or fully anonymized.

7. Data Security Measures

7wg uses industry-leading technology to keep your data secure. Our security framework operates on multiple layers:

256-bit SSL Encryption: Every data transfer between your browser and our servers is fully encrypted.
AES-256 data storage: All data stored on our servers is protected with strong encryption.
Two-Factor Authentication (2FA): An additional layer of security for logins and large transactions.
24/7 Security Monitoring: Automated systems and a dedicated team monitor suspicious activity around the clock.
Regular Security Audits: Third-party specialists conduct regular system audits.
Data Backup: Regular backups are stored in secure locations to ensure your data is never lost.

In the event of a cyberattack or data breach at 7wg, we will notify all affected members within 72 hours.

8. Your Data Rights

As a 7wg member, you have the following rights over your own data:

Right to Know: You can request to know what data we hold about you. Submit a request to support and we will respond within 30 days.
Right to Rectification: You can request a correction if any of your data is inaccurate.
Right to Erasure: You may request deletion of your data under certain conditions — except where data must be retained to meet legal obligations.
Right to Restrict Processing: You may request that the use of your data be restricted in certain circumstances.
Right to Data Portability: You can request a copy of your data in a readable format.
Right to object: You can opt out of marketing communications at any time.

To exercise any of your rights, contact our support team in writing. We will verify your request and respond as promptly as possible.

9. Protection of Minors' Data

7wg strictly does not collect data from or provide services to anyone under 18. Age is verified at the point of registration.

Important: If we become aware that any data belonging to a person under the age of 18 has reached us, we will immediately close the associated account and delete all related data.

If a parent suspects their child is using 7wg, please contact our support team immediately.

10. Third-Party Links & Services

7wg's gaming platform uses software from third-party game providers, each of whom maintains their own privacy policy.

Third-party game providers only receive the data needed to manage your game session.
Payment gateway providers receive limited financial data solely for transaction verification.
7wg is not responsible for third-party data protection practices, but we only partner with providers we trust.
A Data Processing Agreement (DPA) is in place with each partner.

11. Changes to Privacy Policy

7wg may update this privacy policy when needed. For any significant changes, we will:

We will notify members via their registered mobile number or email.
A clear notice will be displayed on the site's main page.
We will update the "Last Updated" date at the top of the page.

Continued use of the site after any changes takes effect constitutes acceptance of the updated policy. We recommend checking this page regularly.

>

12. Contact Us

To ask questions about our Privacy Policy, file a complaint, or exercise your data rights, please get in touch with us:

Email: [email protected]
Support: 24/7 live chat support is available
Response Time: Typically within 24 to 48 hours

Identity verification will be required for data rights requests to ensure your information is not accessed by anyone else.

7wg Privacy Policy — Our Commitment to Protecting Your Data

Table of Contents

What sets 7wg's privacy policy apart

Start Gaming on a Safe & Transparent Platform